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CAQ-Success-Story

TI Automotive (Heidelberg) GmbH

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  • User Report
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  • Solution Advantages


TI Automotive Plans and Inspects with CAQ AG Factory Systems

If you are traveling on the highway at high speeds and have to use your brake suddenly, chances are you’re not thinking of the company TI Automotive. But, nonetheless, at that moment there exists a close connection between the driver, his or her intention to reduce the speed of the vehicle, and the provider of brake and gasoline lines, TI Automotive.

TI Automotive was founded in 1925 as Mecano GmbH and began manufacturing the so called double wall Bundy tubing. TI Automotive, now an American-English corporation, acts as a supplier to automotive manufacturers worldwide. The company, located in Heidelberg, home to 20,000 employees and active in 29 countries, specializes in multi-layer tubing. Within the “Brake & Fuel” department there exists close collaboration between staff members. The subsidiary locations in Gifhorn, Neunkirchen, and Neuntraubling were chosen for a good reason. Each of the four locations is located in close proximity to one of the major German automobile manufacturers which makes prompt deliveries possible to the respective OEMs, such as Audi, BMW, Daimler Chrysler, or Volkswagen.

In order to adjust the production procedures to address optimally the demands of the respective automobile manufacturer TI Automotive even went one step further: While the tubing producer located in Heidelberg fabricates unprocessed tubing products, albeit of varying diameter and material, the subsidiaries at the other locations produce custom products, varying in length, form, and processed in different ways, ready to be installed into the individual models of the respective automobile manufacturer. Of course, TI Automotive also manufactures ready-to-install bundles (pre-mounted brake and fuel lines).

A Competitive Edge through “Coating Strength”

The type of manufacturing employed at TI Automotive makes the lines unique. Highly durable lines are constructed by way of double-rolling steel bands to form tubes, with a diameter between 4.7 and 8 mm. These extremely robust lines, with their double-wall strength, can resist pressures of up to 1,500 bar. TI Automotive products, supplemented by an aluminum alloy coating, guarantee to satisfy the high demands of automobile manufacturers. TI Automotive is especially proud of its coating made of 80 µ aluminum and a sealing polyamide with a resistance strength of 120 µm.

Conductivity through Quality

Of course, it is self-evident that highest quality demands must arise in the production of components like brake and fuel lines since these are vital parts when it comes to safety. That’s why all four of the TI Automotive locations with “Brake and Fuel” departments possess an independent quality team, consisting of qualified employees, a supervisor for quality management, and an engineer in charge of quality matters.

Of course TI Automotive also possesses safety certifications according to the latest criteria for Quality Manager Germany. Employing norms such as DIN EN ISO 9000 or ISO/TS 16949 is just as much a matter of course for quality manager Thomas Müller-Adams as is using a high performance software system to ensure quality assurance.

For TI Automotive the software of choice in matters of quality assurance is, of course, CAQ AG Factory Systems. After all, TI Automotive has been using CAQ AG software since 1994 without even once giving a fleeting thought to a switch to another software system or software provider.

“We use the CAQ AG Factory Systems software at each of our four locations in our German production line”, Mr. Müller-Adams explains. The cooperation between the software provider and the automobile parts manufacturer has blossomed from a personal relationship to broad collaboration. This development is largely due to the software’s impressive cost-operation ratio and the possibilities for adaptability inherent in the software’s design.

Top Service in a Package

The companies’ business relationship began in 1994 with the first SPC-module and has expanded, over the years, to a broad application of CAQ AG software in the areas of inspection planning, inspection data acquisition, evaluation, and analysis. And, in order to continue this fruitful relationship in the future, TI Automotive makes ample use of CAQ AG Factory Systems’ workshops and training sessions: “With 20 licenses we receive, as part of the TSP (Top Service Pack) offer, access to a number of free training opportunities. Of course it is important for our employees to continually be up-to-date on the latest developments in the software and therefore be able to put the system to use optimally.”

Thomas Müller-Adams - Quality Manager

In spite of using the CAQ software in different locations spread all over Germany, the 20 licenses sufficiently cover the automotive parts manufacturer’s usage. The advantage of multiple installations, in comparison to other software providers, is the significant savings over conventional license agreements. “CAQ AG software does not make licenses dependent on the number of installations, but rather on simultaneous users at any given time. Since we never have more than 20 employees accessing the system at one time, this allows for significant savings”, according to quality supervisor Thomas Müller-Adams.

Price and performance of CAQ software has convinced the quality expert. Mr. Müller-Adams also appreciates the fact that he can count on support not only in areas of financial considerations but also when it comes to technical difficulties. A technical advisor will even provide assistance at the manufacturer’s location if need be. These criteria have convinced Mr. Müller-Adams to continually depend on CAQ AG Factory Systems software in the future.



Software Solution Advantages

QM-Solutions for your Business

From mid-size companies to multi-national corporations, CAQ AG develops innovative, integrated software solutions that satisfy the highest demands and meet all requirements of quality management.

Furthermore, CAQ AG software supports all quality-related processes pertaining to any value added chain, production companies, and service providers. We attach special importance to compliance with standards as well as 100% release-capability of all of our software solutions without any restrictions – all this while retaining the maximum degree of customization to satisfy customer-specific demands.

Although CAQ AG software solutions are installed on thousands of systems worldwide, we guarantee that you can update your version automatically, no matter how many updates and upgrades you have installed previously. All upgrades function with minimum servicing time and effort onsite. Updates install automatically without requiring you to consult or involve our service staff. Updates neither change nor impede any customer-specific configurations. This principle ensures the full value of your investments.

TOP Product Characteristics

  • Validated standard compliance with DIN EN ISO 9001, ISO/TS 16949, IATF HTS 2, QS 9000, VDA Vol. 1, Vol. 2, Vol. 3 Part 1+2, Vol. 4, Vol. 4 Chapter 1-9, Vol. 5, Vol. 6, Vol. 6 Part 1+2+3+4+5+7, Vol. 7, Vol. 8, Vol. 9 Vol. 10, Vol. 12, Vol. 13, Vol. 16, Vol. 18, Vol. 18 Part 1+2+3+4+6+7+8, VDI/VDE 2618, Six Sigma, VW 10130, VW 10131, VW 10133, ISO 5479, ISO 3951, ISO 3951-1, ISO 3951-2, ISO 2859, ISO 2859-1, ISO 2859-3, ISO 3534-2, ISO 21747, DIN 32937, DIN EN ISO 10012, DIN EN ISO/IEC 17025, DIN EN 10204, EFQM, DIN EN 9100, ISO 14000, DIN EN ISO 14971, DIN EN ISO 13485, GMP, FDA 21 CFR Part 11
  • 100% release-capable standard software with regular updates in short intervals
  • 100% modular: Every module can be used autonomously or combined with an unlimited number of other modules (custom combinations meeting customer demands)
  • Personalized customization – either done by CAQ AG or configured directly by the customer him or herself – while retaining 100% release-capability of the standard software (regular updates)
  • Customer-specific masks, fields and catalogs
  • User-related profiles with personal filters and system preferences
  • Simultaneous multi-language support of masks, base data, and all movable data
  • Scalable from small networks to multi-site companies
  • Multi-site and multitenancy
  • Multi-media/ web integration – displays graphically enhanced inspection processes, documents, rejection handling, etc.
  • Integrated, dynamic and user-friendly form generator to customize standard forms, create and maintain new forms
  • Web-ready (internet and intranet), e.g. for documents, rejection management, procedures, etc.
  • Integrated version and histories administration (e.g. maintenance history of parts, documents, FMEAs, inspection plans, APQP, production control plans, processes, etc.)
  • Process-oriented workflow management
  • Supply chain management
  • Simple integration into all common ERP, MES (BDE/MDE) and CAD systems without individual development effort
  • Optional support of VDA QDX format - VDA license no. 2008-001
  • Optional, fully automatic, continual, and bi-directional data exchange with OEM supplier portals via internet with concurrent use of unlimited portals through XML in the VDA (CAQ AG Factory Systems VDA QDX license no. 2008-001) QDX format. Automatic information covering new data, for example via e-mail through JobControl.Net®. Comprehensive history administration, via AuditTrail.Net® and other programs.
  • Simple, intuitive operation

TOP Team – Customer Satisfaction Is Our Most Important Goal

In all of our efforts our most important goal is not just to satisfy you, but instead to thrill you! One thing is essential to realizing this goal – and we are very proud of our accomplishments on this front: We have a highly motivated, engaged, and competent team in which and with which working is fun!

It is a matter of course for us here at CAQ AG that our employees in development, support, customer service, sales, and management, in addition to having university degrees as well as practical experience, have completed the training courses for “Quality Manager GFQ-IHK” or “Quality Assistant GFQ-IHK” and stay up-to-date by continuously completing training programs.

TOP Service and Training

  • Free user training/ workshops within the scope of TSP
  • Project management/ project-accompanying consulting prior to, during, and after introduction/ implementation
  • TSP Top service customer support
  • Regularly new updates, upgrades, releases without further costs involving online support and remote maintenance
  • QM basic training and instruction conducted by GFQ Akademie GmbH

TOP IT Technology, Integration, Peripherals

  • All software solutions are developed to run on Microsoft .Net technology
  • Integration into existing company structures and ERP systems: SAP (certified), MBS Microsoft Business Solutions (certified), Infor, BaaN, Brain, ABAS, Sage-KHK, as well as custom systems
  • Supports bar code and RFID technology (Radio Frequency Identification) to use in lot tracing, control, and documentation
  • Automatic connection to CAD systems: e.g. with Initial Sample Inspection/PPAP/PPF, inspection planning
  • Fully supports Microsoft Sharepoint Portal Servers
  • Fully supports VDA QDX (Quality Data Exchange)
  • Fully supports XML formats to enable data exchange on all data levels
  • Windows XP/2003/Vista/7
  • Fully web/ internet/ intranet ready
  • Terminal Server/Citrix (while maintaining compatibility to the Microsoft Windows operating system)
  • Database independent – fully supports all common systems, e.g. MS SQL Server and Oracle
 
..08.09.2010 17:58:22