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CAQ-Success-Story

Karl Bock GmbH & Co. KG

PDFenglish  / german  )
  • User Report
  • More User Reports
  • Solution Advantages


Bock Plastics Technologies – Precision Is Our Passion

Bock Plastics Technologies is an experienced and highly qualified company operating in the area of processing thermo-plastic high performance polymers and manufacturing injection molding components.

At the company home location in Lauterbach in the Black Forest, 90 employees utilize 43 injection molding machines with state-of-the-art handling devices. Employees manufacture products nearly around the clock in three shifts. The company’s output range includes development, automation, and injection molding of challenging components, welding of plastic parts with various procedures, assembling of components and finishing of products with appropriate printing methods. Bock Plastics Technologies, in cooperation with its customers, turns wishes and requests into concrete realities, investigates them as to their feasibility, develops them further in accordance with materials, and implements them in a cost-efficient manner. If manufacturing phases are labor-intensive, Bock uses human resources in countries with more cost-efficient labor.

Bock uses computer simulations and selected proto-typing procedures to ensure that customers can count on assistance as early as in the design and pre-development stages. By using internal tool manufacturing and a network of competent suppliers Bock is able to significantly reduce the time involved in manufacturing tools.

Bock’s competent inspection team ensures a timely inspection with optimization up to the serial production of plastic components. These highly innovative components are delivered to industrial sectors, such as automotive suppliers, producers of electronics, the electronic components industry, and the sanitation industry. Customers take advantage of Bock’s more than 50 years of experience and competence in plastics manufacturing and the company’s specialists. Another area of activity of Karl Bock GmbH & Co. KG is the area of plastic packaging. The company is particularly proud of its broadly defined competence with development and implementation of customer-specific packaging needs and solutions.

Finishing of packaging by printing or embossing text and images completes the sales presentation. Packaging of bulk goods and/or placing foam or thermo-formed inserts into packaging round up the Bock range of products. Bock considers itself a complete provider of products and services in the area of injection-molded plastic packaging. If a customer is looking for standard packaging, Bock offers more than 500 different packaging types and dimensions which can be ordered in a catalog. Even in the range of products in standard packaging, the customer has a multitude of opportunities to vary colors and materials in packaging. Bock has been doing goal-oriented investing into its future. The company is equipped with state-of-the-art technology and is highly automated. Bock Plastic Technologies has certifications of the standards DIN EN ISO 9001:2000 and EMAS which also includes the ISO 14001 standard.

Visible Quality

Bock’s company philosophy declares: “Only through extraordinary performance and quality can we retain demanding customers.” Based on this belief, Bock decided in 1992 to work with CAQ AG Factory Systems, then known as GFQ Software GmbH. CAQ AG created a demo version of its software for Bock which ran on the Windows 3.11 operating system. Rigorous testing and close cooperation with CAQ AG led to installing the full version in 1993 on two of the Lauterbach company’s PCs.

Back then CAQ AG software included modules for inspection planning, inspection data acquisition, as well as collection and evaluation of inspection data. “We compared price and performance of several software systems, including CAQ AG Factory Systems’ competitors, but CAQ AG software offered the best value”, explains Harald Kiem, supervisor for quality matters.

“CAQ AG Factory Systems’ software was even back then inexpensive and, at the same time, strongest in performance. Additionally, we were impressed with the software’s graphical interface, which was in 1992 still a novelty, and which made it very user-friendly.” The modular make-up, as well as the open database, represent clear reasons for preferring CAQ AG Factory Systems software:

“The system adapts itself perfectly to our needs. And if we need assistance, we can always count on the support of CAQ AG Factory Systems’ experts.”

Modular Expandability

Bock’s original software system has been significantly expanded over the years. To date, Bock possesses licenses for CAQ-Compact.Net®, as well as the expansion modules for rejection management REM.Net®, audits QAM.Net®, initial sample inspections EMP/PPAP.Net®, FMEA FMEA.Net®, and the form generator Form.Net®. In this way, Bock has created a company-wide, uniform CAQ infrastructure which covers all areas of inspection, assessment, and procedure management. Consequently, this system offers an ideal basis for creating QM-reviews.

Company executives can also access the software at all times, so that an evaluation on this level can take place as well. Harald Kiem is absolutely certain that company management is enthusiastic about the quality control software system. In fact, company leaders are impressed by CAQ AG Factory System’s continual software development and enhancement which means that investments in the relatively low-cost software are seen as prudent. CAQ AG Factory Systems’ software performance has convinced Bock’s supervisor for quality control, Harald Kiem. “We have been using and expanding this software system enthusiastically since 1992 when we installed it from the initial demo diskette.”



Software Solution Advantages

QM-Solutions for your Business

From mid-size companies to multi-national corporations, CAQ AG develops innovative, integrated software solutions that satisfy the highest demands and meet all requirements of quality management.

Furthermore, CAQ AG software supports all quality-related processes pertaining to any value added chain, production companies, and service providers. We attach special importance to compliance with standards as well as 100% release-capability of all of our software solutions without any restrictions – all this while retaining the maximum degree of customization to satisfy customer-specific demands.

Although CAQ AG software solutions are installed on thousands of systems worldwide, we guarantee that you can update your version automatically, no matter how many updates and upgrades you have installed previously. All upgrades function with minimum servicing time and effort onsite. Updates install automatically without requiring you to consult or involve our service staff. Updates neither change nor impede any customer-specific configurations. This principle ensures the full value of your investments.

TOP Product Characteristics

  • Validated standard compliance with DIN EN ISO 9001, ISO/TS 16949, IATF HTS 2, QS 9000, VDA Vol. 1, Vol. 2, Vol. 3 Part 1+2, Vol. 4, Vol. 4 Chapter 1-9, Vol. 5, Vol. 6, Vol. 6 Part 1+2+3+4+5+7, Vol. 7, Vol. 8, Vol. 9 Vol. 10, Vol. 12, Vol. 13, Vol. 16, Vol. 18, Vol. 18 Part 1+2+3+4+6+7+8, VDI/VDE 2618, Six Sigma, VW 10130, VW 10131, VW 10133, ISO 5479, ISO 3951, ISO 3951-1, ISO 3951-2, ISO 2859, ISO 2859-1, ISO 2859-3, ISO 3534-2, ISO 21747, DIN 32937, DIN EN ISO 10012, DIN EN ISO/IEC 17025, DIN EN 10204, EFQM, DIN EN 9100, ISO 14000, DIN EN ISO 14971, DIN EN ISO 13485, GMP, FDA 21 CFR Part 11
  • 100% release-capable standard software with regular updates in short intervals
  • 100% modular: Every module can be used autonomously or combined with an unlimited number of other modules (custom combinations meeting customer demands)
  • Personalized customization – either done by CAQ AG or configured directly by the customer him or herself – while retaining 100% release-capability of the standard software (regular updates)
  • Customer-specific masks, fields and catalogs
  • User-related profiles with personal filters and system preferences
  • Simultaneous multi-language support of masks, base data, and all movable data
  • Scalable from small networks to multi-site companies
  • Multi-site and multitenancy
  • Multi-media/ web integration – displays graphically enhanced inspection processes, documents, rejection handling, etc.
  • Integrated, dynamic and user-friendly form generator to customize standard forms, create and maintain new forms
  • Web-ready (internet and intranet), e.g. for documents, rejection management, procedures, etc.
  • Integrated version and histories administration (e.g. maintenance history of parts, documents, FMEAs, inspection plans, APQP, production control plans, processes, etc.)
  • Process-oriented workflow management
  • Supply chain management
  • Simple integration into all common ERP, MES (BDE/MDE) and CAD systems without individual development effort
  • Optional support of VDA QDX format - VDA license no. 2008-001
  • Optional, fully automatic, continual, and bi-directional data exchange with OEM supplier portals via internet with concurrent use of unlimited portals through XML in the VDA (CAQ AG Factory Systems VDA QDX license no. 2008-001) QDX format. Automatic information covering new data, for example via e-mail through JobControl.Net®. Comprehensive history administration, via AuditTrail.Net® and other programs.
  • Simple, intuitive operation

TOP Team – Customer Satisfaction Is Our Most Important Goal

In all of our efforts our most important goal is not just to satisfy you, but instead to thrill you! One thing is essential to realizing this goal – and we are very proud of our accomplishments on this front: We have a highly motivated, engaged, and competent team in which and with which working is fun!

It is a matter of course for us here at CAQ AG that our employees in development, support, customer service, sales, and management, in addition to having university degrees as well as practical experience, have completed the training courses for “Quality Manager GFQ-IHK” or “Quality Assistant GFQ-IHK” and stay up-to-date by continuously completing training programs.

TOP Service and Training

  • Free user training/ workshops within the scope of TSP
  • Project management/ project-accompanying consulting prior to, during, and after introduction/ implementation
  • TSP Top service customer support
  • Regularly new updates, upgrades, releases without further costs involving online support and remote maintenance
  • QM basic training and instruction conducted by GFQ Akademie GmbH

TOP IT Technology, Integration, Peripherals

  • All software solutions are developed to run on Microsoft .Net technology
  • Integration into existing company structures and ERP systems: SAP (certified), MBS Microsoft Business Solutions (certified), Infor, BaaN, Brain, ABAS, Sage-KHK, as well as custom systems
  • Supports bar code and RFID technology (Radio Frequency Identification) to use in lot tracing, control, and documentation
  • Automatic connection to CAD systems: e.g. with Initial Sample Inspection/PPAP/PPF, inspection planning
  • Fully supports Microsoft Sharepoint Portal Servers
  • Fully supports VDA QDX (Quality Data Exchange)
  • Fully supports XML formats to enable data exchange on all data levels
  • Windows XP/2003/Vista/7
  • Fully web/ internet/ intranet ready
  • Terminal Server/Citrix (while maintaining compatibility to the Microsoft Windows operating system)
  • Database independent – fully supports all common systems, e.g. MS SQL Server and Oracle
 
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