Search
Land/Sprache:
Help
SiteMap
Contact
Home



































CAQ-Success-Story

NORMA Germany GmbH

PDFenglish  / german  )
  • User Report
  • More User Reports
  • Solution Advantages


Quality Links CAQ AG Factory Systems with Rasmussen GmbH

Rasmussen’s roots reach back into automotive history. Long before the current company was founded, J. S. Rasmussen, the father of one of Rasmussen GmbH’s founding members and grandfather of one of its current CEOs, was responsible for the creation of Zschopauer Motor Works. The Saxon company produced cars and motorcycles under the brand name DKW, which is still a well-known trademark today, and exported them worldwide.

Rasmussen GmbH, founded 1949, follows the “family tradition” of working close with the automobile industry. Nearly 70% of the company’s extensive customer base comes from the automotive sector. These automobile manufacturers trust in the company, now located in the Hessian Main valley. But Rasmussen does not rest on its ancestral laurels. Even in times of economic stagnation, the company continued to expand.

Approximately 1,400 employees – of which 600 work in the Hessian headquarters – are responsible for an annual return of 240 Million Euro. With subsidiaries in Germany, France, Britain, Spain, the Czech Republic, Poland, and abroad, Rasmussen has developed into a leading manufacturer in the area of connection and fastener technology. Hose clamps, pipe connectors, quick connectors, and fluid systems are delivered to companies which come from industrial, commercial, and construction sectors, in addition to the automotive industry.

Quality Is on the Program

Rasmussen GmbH offers a product portfolio under the brand name NORMA that covers nearly all areas of modern industries. Rasmussen produces up to 3.5 million hose clamps and pipe connectors daily in the Main valley.

When it comes to adhering to quality criteria, the Hessian company is just as reliable as in the manufacturing of its products. Technical innovations in connection with extraordinary quality are part of Rasmussen’s formula for success. Certifications according to ISO/TS 16949, DIN EN ISO 14001, and QS 9000, in addition to US norms place extraordinary demands on the quality control system, in operation since 1996. In this area, Rasmussen depends on the Hunsrück software company CAQ AG Factory Systems. CAQ AG has modified its software to fit Rasmussen’s needs perfectly.

“In addition to the excellent price-performance ratio, we decided to use CAQ AG Factory Systems software because the company created custom modules for us, and because we were encouraged to participate in the development of the software,” explains Peter Simmons.

Peter Simmons, a certified engineer, is responsible for Rasmussen’s quality matters in the NORMAFLEX department and CAQ software programs in general. He knows the system up to its smallest detail. He knows how to employ the modules for inspection planning and data acquisition, batch administration, audits, FMEA, and gauge management. He is also responsible for the software’s use in two German as well as French and US subsidiaries. All quality control in the NORMA department is completed with CAQ AG Factory Systems software. It was Peter Simons’s decision to employ the software at the different Rasmussen locations.

Flexible Usage

Quality expert Simons values the connection terminal server and SQL-server in particular. The SQL-server in the form of a database has served for 1.5 years as a firm base. The terminal server connection is absolutely essential for Rasmussen’s CAQ system, as IT specialist Petra Paul remarks. “The terminal server saves us a lot of time,” she explains. “With the server we don’t have to install the system at each workstation, instead, employees can access the server from their workstation without needing to install anything extra.”

Rasmussen utilizes the convenience of being able to access the quality control system from any workstation often. The company has purchased an unlimited number of licenses, which allows an infinite number of users to access the system simultaneously and allows users to be informed as to the current state of quality at all times.

Top Service Pack

CAQ AG Factory Systems’s service offer is also an important topic at Rasmussen. The company makes full use of the Top Service Pack, also known as TSP. “Employees in manufacturing get sent to Rheinböllen to participate in training sessions and workshops all the time. There, they receive the latest information on technology updates and potential system innovations or improvements,” explains quality export Simons. “That is an advantage for everyone. After all, trained employees can educate others to ensure that we are using the system to its fullest potential.”



Software Solution Advantages

QM-Solutions for your Business

From mid-size companies to multi-national corporations, CAQ AG develops innovative, integrated software solutions that satisfy the highest demands and meet all requirements of quality management.

Furthermore, CAQ AG software supports all quality-related processes pertaining to any value added chain, production companies, and service providers. We attach special importance to compliance with standards as well as 100% release-capability of all of our software solutions without any restrictions – all this while retaining the maximum degree of customization to satisfy customer-specific demands.

Although CAQ AG software solutions are installed on thousands of systems worldwide, we guarantee that you can update your version automatically, no matter how many updates and upgrades you have installed previously. All upgrades function with minimum servicing time and effort onsite. Updates install automatically without requiring you to consult or involve our service staff. Updates neither change nor impede any customer-specific configurations. This principle ensures the full value of your investments.

TOP Product Characteristics

  • Validated standard compliance with DIN EN ISO 9001, ISO/TS 16949, IATF HTS 2, QS 9000, VDA Vol. 1, Vol. 2, Vol. 3 Part 1+2, Vol. 4, Vol. 4 Chapter 1-9, Vol. 5, Vol. 6, Vol. 6 Part 1+2+3+4+5+7, Vol. 7, Vol. 8, Vol. 9 Vol. 10, Vol. 12, Vol. 13, Vol. 16, Vol. 18, Vol. 18 Part 1+2+3+4+6+7+8, VDI/VDE 2618, Six Sigma, VW 10130, VW 10131, VW 10133, ISO 5479, ISO 3951, ISO 3951-1, ISO 3951-2, ISO 2859, ISO 2859-1, ISO 2859-3, ISO 3534-2, ISO 21747, DIN 32937, DIN EN ISO 10012, DIN EN ISO/IEC 17025, DIN EN 10204, EFQM, DIN EN 9100, ISO 14000, DIN EN ISO 14971, DIN EN ISO 13485, GMP, FDA 21 CFR Part 11
  • 100% release-capable standard software with regular updates in short intervals
  • 100% modular: Every module can be used autonomously or combined with an unlimited number of other modules (custom combinations meeting customer demands)
  • Personalized customization – either done by CAQ AG or configured directly by the customer him or herself – while retaining 100% release-capability of the standard software (regular updates)
  • Customer-specific masks, fields and catalogs
  • User-related profiles with personal filters and system preferences
  • Simultaneous multi-language support of masks, base data, and all movable data
  • Scalable from small networks to multi-site companies
  • Multi-site and multitenancy
  • Multi-media/ web integration – displays graphically enhanced inspection processes, documents, rejection handling, etc.
  • Integrated, dynamic and user-friendly form generator to customize standard forms, create and maintain new forms
  • Web-ready (internet and intranet), e.g. for documents, rejection management, procedures, etc.
  • Integrated version and histories administration (e.g. maintenance history of parts, documents, FMEAs, inspection plans, APQP, production control plans, processes, etc.)
  • Process-oriented workflow management
  • Supply chain management
  • Simple integration into all common ERP, MES (BDE/MDE) and CAD systems without individual development effort
  • Optional support of VDA QDX format - VDA license no. 2008-001
  • Optional, fully automatic, continual, and bi-directional data exchange with OEM supplier portals via internet with concurrent use of unlimited portals through XML in the VDA (CAQ AG Factory Systems VDA QDX license no. 2008-001) QDX format. Automatic information covering new data, for example via e-mail through JobControl.Net®. Comprehensive history administration, via AuditTrail.Net® and other programs.
  • Simple, intuitive operation

TOP Team – Customer Satisfaction Is Our Most Important Goal

In all of our efforts our most important goal is not just to satisfy you, but instead to thrill you! One thing is essential to realizing this goal – and we are very proud of our accomplishments on this front: We have a highly motivated, engaged, and competent team in which and with which working is fun!

It is a matter of course for us here at CAQ AG that our employees in development, support, customer service, sales, and management, in addition to having university degrees as well as practical experience, have completed the training courses for “Quality Manager GFQ-IHK” or “Quality Assistant GFQ-IHK” and stay up-to-date by continuously completing training programs.

TOP Service and Training

  • Free user training/ workshops within the scope of TSP
  • Project management/ project-accompanying consulting prior to, during, and after introduction/ implementation
  • TSP Top service customer support
  • Regularly new updates, upgrades, releases without further costs involving online support and remote maintenance
  • QM basic training and instruction conducted by GFQ Akademie GmbH

TOP IT Technology, Integration, Peripherals

  • All software solutions are developed to run on Microsoft .Net technology
  • Integration into existing company structures and ERP systems: SAP (certified), MBS Microsoft Business Solutions (certified), Infor, BaaN, Brain, ABAS, Sage-KHK, as well as custom systems
  • Supports bar code and RFID technology (Radio Frequency Identification) to use in lot tracing, control, and documentation
  • Automatic connection to CAD systems: e.g. with Initial Sample Inspection/PPAP/PPF, inspection planning
  • Fully supports Microsoft Sharepoint Portal Servers
  • Fully supports VDA QDX (Quality Data Exchange)
  • Fully supports XML formats to enable data exchange on all data levels
  • Windows XP/2003/Vista/7
  • Fully web/ internet/ intranet ready
  • Terminal Server/Citrix (while maintaining compatibility to the Microsoft Windows operating system)
  • Database independent – fully supports all common systems, e.g. MS SQL Server and Oracle
 
..08.09.2010 17:57:04